Return Policy – Lamsa Foundation

At Lamsa Foundation – House of Jewelry, we strive to ensure our customers’ complete satisfaction with their purchases. However, we know that sometimes you may need to return some

products. That’s why we offer a flexible and clear return policy.

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Conditions:

1) Return Period: You can request a return within

14 days from the date of receipt.

2) Original Condition: The product must be in its original condition, unaltered or unused.

3) Packaging: The product must be in its original packaging and unopened or unused.

4) Returnable Items: Non-custom jewelry, such as rings, chains, and other standard pieces.

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Return Steps:

1) Contact Us: Contact our customer service team via email or phone, and explain the reason for the return.

2) Send the Product: Once your return request is confirmed, you will receive instructions on how to send the product back to us.

3) Refund: After inspecting the product and confirming its condition, the amount will be refunded to your account using the same payment method you used to purchase.